Privacy Policy for DescribeAI

1. Introduction

This Privacy Policy describes how DescribeAI ("we," "our," or "us") collects, uses, processes, and protects personal information when you use our Shopify application. We are committed to protecting your privacy and ensuring the security of your personal data.

2. About DescribeAI

DescribeAI is an AI-powered Shopify application that automatically generates high-quality product content from product images. Our services include:

Core Features:

• Image-to-Text Magic: Instantly generate catchy, click-worthy headlines from your product photos using advanced AI technology
• Irresistible Descriptions: Create engaging, conversion-optimized product descriptions that are persuasive, attractive, and human-like, designed to increase sales
• Smart Tag Generator: Auto-generate relevant product tags for better product discovery and searchability
• SEO Optimization: Automatic SEO optimization of headlines and descriptions following Shopify best practices for better Google rankings
• Shopify Native Integration: Seamless integration within your Shopify admin - no copy-paste required

Pricing Plan:

Note: Our service offerings are continuously expanding with new features and capabilities.

3. Information We Collect

3.1 Information Collected Through Shopify APIs

To provide our services, we access the following data through Shopify's APIs with your explicit permission:

• Product Files (read_files permission): We read product images you upload to generate descriptions
• Product Data (read_products permission): We access existing product information to enhance content generation
• File Upload Access (write_files permission): We upload optimized images and generated content to your Shopify store
• Product Creation (write_products permission): We create and update product listings with AI-generated content

3.2 Information You Provide Directly

• Contact Information: Email address, phone number, and other details when you contact us for support
• Product Images: Photos of products you upload for content generation
• Feedback and Communications: Information provided through our contact forms, support requests, and feedback submissions
• Account Information: Details related to your Shopify store and app installation

3.3 Automatically Generated Information

• Usage Logs: Records of how you use our application, including features accessed and content generated
• Technical Data: Information about your device, browser, and how you interact with our app
• Performance Analytics: Data about app performance and user experience to improve our services

4. How We Use Your Information

We use the collected information solely to:

• Provide Core Services: Generate product headlines, descriptions, tags, and other content using AI technology
• Optimize Content: Create SEO-optimized, conversion-focused content tailored to your products
• Enhance User Experience: Improve app functionality and user interface based on usage patterns
• Customer Support: Respond to your inquiries, provide technical assistance, and resolve issues
• Service Improvement: Analyze usage patterns to develop new features and improve existing services
• Communication: Send important updates about your account, service changes, and new features

5. Data Sharing and Third Parties

5.1 Limited Data Sharing

We may share your information only in the following circumstances:

• AI Processing Services: Product images and related data are processed by secure AI services to generate content
• Service Providers: Technical service providers who help us operate and maintain the application
• Legal Requirements: When required by law, court order, or legal process

5.2 No Data Sales

6. Data Security and Protection

We implement industry-standard security measures to protect your data:

• Encryption: All data transmission is encrypted using secure protocols
• Access Controls: Strict access controls limit who can access your information
• Secure Storage: Data is stored on secure servers with appropriate safeguards
• Regular Monitoring: Continuous monitoring for security threats and vulnerabilities

7. Data Retention

We retain your information only as long as necessary to provide our services:

• Active Use: Data is retained while you actively use our application
• Account Deletion: When you uninstall our app, we begin the deletion process within 48 hours
• Complete Deletion: All personal data is permanently deleted within 30 days of app uninstallation
• Legal Requirements: Some data may be retained longer if required by applicable law

8. Your Rights and Choices

Depending on your location, you may have the following rights:

8.1 Access and Control

• Right to Access: Request information about what personal data we have about you
• Right to Correction: Request correction of inaccurate personal information
• Right to Deletion: Request deletion of your personal data
• Right to Restrict Processing: Limit how we process your personal data

8.2 Marketing Communications

• Opt-out: You can opt-out of marketing communications at any time
• Consent Management: Control what communications you receive from us

9. International Data Transfers

As we operate from Thailand and use global AI processing services, your data may be transferred to and processed in countries outside your home country. We ensure appropriate safeguards are in place for such transfers in compliance with applicable privacy laws.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Compliance with Privacy Laws

We comply with applicable privacy laws, including:

• GDPR (European Union)
• CPRA (California, USA)
• Colorado Privacy Act (Colorado, USA)
• Virginia Consumer Data Protection Act (Virginia, USA)
• Other applicable regional privacy regulations

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

We will respond to privacy-related inquiries promptly and work to resolve any concerns you may have.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you through the application or by email
• Provide you with the opportunity to review the changes

14. Data Protection Officer

For privacy-related matters, you can contact our designated privacy contact:

• Alexander Sokolov
• Email: alsok@outlook.com

15. Effective Date

This Privacy Policy is effective as of January 22, 2025 and applies to all information collected by DescribeAI.